We are always open to listen to and learn from the voices of local stakeholders. In order to further improve our channel for receiving complaints from local communities, we have launched a new email address OTCommunity@ot.mn. You can send your complaints and requests related to the company to this address.
- Complaints, request and feedback related to mining activities will be received from local stakeholders
- Other department & contractor employees who received any complaint, request and feedback from local community stakeholders may also forward us using this email address
Factsheet_on_Community_Complaint_and_feedback_management_procedure.docx