The company is becoming mature all together

Our advantage is that we provide comprehensive after-sales services

The Sales Manager of Geo-Instruments LLC summarised that high requirements set by Oyu Tolgoi in terms of timely and good service delivery help them to learn being responsible and being precise in providing services and earn trust of the customer. 

“Our company has advantages compared to others as we are committed to provide commercial trading, as well as after-sale training, services and maintenance which guarantee us to be the reliable supplier” says B.Erdembileg, Sales Manager at Geo-Instruments LLC. Two years ago the company became an official distributor of Trimble, globally renowned manufacturer of GPS equipment and tools. As Geo-Instruments LLC has been the official distributor of large international company which holds over 180 patents and supplies its products to over 140 countries via its subsidiaries in 30 countries, for two years they have to deal with all services themselves.

Initially the company sold Trimble equipments in 2004 and at the same time they started working with Oyu Tolgoi. Business growth of supplier is directly dependent on its partners and customers. As for Geo-Instruments LLC, cooperation with Oyu Tolgoi enabled their expansion of the business and company. The financial capacity of the supplier greatly improved and it opened a new repair workshop in addition to a large warehouse, where all new equipment shipped directly from the manufacturer can be stored as well as where maintenance services can be well provided for its customers. Acquiring such big business facility has happened thanks to becoming a regular supplier of the world leading mining project.

The Sales Manager of Geo-Instruments LLC summarised that high requirements set by Oyu Tolgoi in terms of timely and good service delivery help them to learn being responsible and being precise in providing services and earn trust of the customer. The company had an opportunity to join the internal audit inspection with intention of improving their internal operations and learned a lot from the expatriate consultant. It can be said the company is developing together with the Oyu Tolgoi project.

Oyu Tolgoi LLC has a tradition to select its best partner and supplier to recognise their outstanding services on a monthly basis. Geo-Instruments LLC was nominated to be the best supplier of July 2012.